Privacy Policy

Effective date: April 3, 2023

  1. Beeworks Softwares Private Limited, a company incorporated in accordance with the laws of India having registered office at Flat No 901, Laburnum Park Bldg. A, Magarpatta City, Hadapsar Pune Maharashtra, India Pin 411028 (“Beeworks” or “Our”) owns and manages the website “https://osfin.ai/” and our application (collectively referred to as “Platform”). Beeworks values Your privacy and takes responsibilities in relation to your data seriously. Throughout this policy document and on the platform, we will use some terms like “US”, “WE”, or the “Company”, all of these refer to Beeworks Softwares Private Limited. When we say “YOU” or “USER”, we refer to YOU, a natural or legal person who may be a visitor or registered User or end user on the Platform, “Your Customer” will mean any customer of Yours.
  2. This Privacy Policy (“Privacy Policy”) is published in compliance with inter alia:
    • Section 43A of the Information Technology Act, 2000 (“IT Act”);
    • Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”); and
    • Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
  3. Beeworks value the trust YOU place in us. That is why Beeworks insists upon the highest standards for secure transactions and customer information privacy. This Privacy Policy applies to the personal information Beeworks collects on the Website and Platform. This Privacy Policy inter alia describes the types of personal information Beeworks collect on the Website and Platform, how Beeworks may use that information and with whom Beeworks may share it. Please read the following statement to learn about OUR information gathering and dissemination practices.
  4. By using the Website, YOU confirm that YOU accept the terms of this Privacy Policy and that YOU agree to abide by them. This Privacy Policy is incorporated into and subject to the terms of use available on the Platform. This policy may be amended from time-to-time. Beeworks privacy policy is subject to change at any time with notice. To make sure YOU are aware of any changes, please review this policy periodically.
  5. When YOU access the Platform YOU accept, without limitation or qualification, the Privacy Policy set forth below and any additional terms of use set forth in the Platform. This Privacy Policy constitutes a binding legal agreement between YOU and Beeworks. If YOU do not agree to the Privacy Policy, YOU have no right to obtain information from or otherwise continue using the Platform. Failure to use the Platform in accordance with the Privacy Policy may subject YOU to civil and criminal penalties. Beeworks has provided this Privacy Policy to familiarize YOU with the type of data or information that YOU share with or provide to Beeworks and that Beeworks collects from YOU, the purpose for collection of such data or information from YOU, Beeworks information security practices and policies and Beeworks Privacy policy on controlling or processing Your data or information with third parties. This Privacy Policy may be amended/updated from time to time. Upon amending/updating the Privacy Policy, Beeworks will accordingly amend the date above. Beeworks suggests that YOU regularly check this Privacy Policy to apprise Yourself of any updates. Your continued use of the Platform or provision of data or information thereafter will imply Your unconditional acceptance of such updates to this Privacy Policy. The information (which shall also include data) provided by YOU to Beeworks or collected from YOU by Beeworks may consist of Personal Information and Non-Personal Information. “Personal Information” is the information YOU submit and that can be used to uniquely identify or contact YOU and “Non-Personal Information” is the de-identified and non-personally identifiable information collected from the Website. This Privacy Policy is a part of the Terms of Use available at https://Osfin.ai/terms-of-service. YOU must read both these documents together.
  6. Collection of Information
    • 6.1 In order to visit the Beeworks platform, YOU do not need to register with us. But our servers may automatically collect the following information such as:
      • (i) Your IP address;
      • (ii) The website from which YOU were referred to our website (e.g. if YOU followed a link);
      • (iii) The webpages YOU are visiting on our website;
      • (iv) The browser YOU are using and its display settings; and
      • (v) Your operating system.
    • 6.2 The date and duration of Your visit:
      • For us to provide YOU with OUR services as a registered user, we will need the following information-
        • i. Name, e-mail, address, mobile number, company name, GST Number and other profile data that YOU may have chosen to provide on the Platform for the purpose of registration on the Platform;
        • ii. Any documents that may be required for Us to provide Our services. Any information that YOU enter onto the Platform, including, corporate entity details, contact details of the person in charge for the corporate entity like address, phone number, email id, login details.
        • iii. Even if YOU are not a registered user, we may collect information if a registered user has provided Us with Your information to facilitate services.
    • 6.3 When YOU use our services, YOU will have to enter the following information onto the Platform:
      • i. Your email id
      • ii. Your IP addresses
      • iii. The webpages YOU are visiting on the application hosted at *.osfin.ai.
      • iv. The browser YOU are using and its display settings;
      • v. Your operating system;
      • vi. The date and duration of Your visit.
    • 6.4 Regulation Process:
      • a. During the registration process, we indicate the fields that are mandatorily required to be filled and fields that are optional. The Users may decide whether or not to provide optional data to us. YOU may choose not to submit any/all of such information, in which case YOU must understand that we may not be able to provide all/some services, without any liability. Any information provided by YOU, if it is freely available and/or accessible in the public domain, will not be considered as sensitive and confidential.
      • b. YOU must always provide information that YOU are duly authorized to provide, on the Platform. If YOU need to input your information from a third party, YOU must provide the necessary authorizations to enable us to retrieve such information from a third party.
    • 6.5 Additional Information
      • When YOU use our services, WE may collect some additional information about YOU, with your permission, in the following general categories:
        • a. Location Information: When YOU use the Platform through a telecommunication device, we collect your location data. We may also derive your approximate location from Your IP address.
        • b. Device Information: WE may collect information about Your mobile/hardware device, including, for example, the hardware model, operating system and version, software and file names, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network.
  7. Cookies
    • Our website uses “cookies” on certain pages to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small pieces of information that a website sends to your computer's hard drive while YOU are viewing the Website. We offer certain features that are only available through the use of a “cookie”. YOU are always free to decline our cookies if your browser permits, although in that case YOU may not be able to use certain features on the Platform. Additionally, YOU may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.
  8. Use of Your Information
    • We will use your information in one or more of the circumstances below:
      • a. To comply with the legal process nationally or internationally;
      • b. To enforce the Terms of Use and this Privacy Policy;
      • c. To respond to claims that any content violates the rights of third parties;
      • d. To protect the rights, property or personal safety of the Company, its Users and the public;
      • e. To provide our services to YOU;
      • f. Internal record keeping;
      • g. To improve our products and services or provide new products and services;
      • h. To send promotional emails or messages about special offers or other information which We think YOU may find interesting;
      • i. To possibly customize the website, or our services according to Your interests/requirements;
      • j. Resolve disputes that may arise with the use of our services, measure consumer interest in our services, detect and protect Us against error, fraud and other criminal activity;
      • k. We identify and use Your IP address to help diagnose problems with our server, and to administer Our Platform;
      • l. To identify YOU through Your IP address and to gather broad demographic information;
      • m. To do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our Users. This information is compiled and analysed on an aggregated basis.
  9. Non-Personal Information
    • Beeworks may de-identify personal information that Beeworks have collected from YOU through the Website and combine it with de-identified information about other users, information from third parties, and/or publicly available information. Beeworks may also collect information other than Personal Information from YOU through the Website when YOU visit and/or use the Website. Such information may be stored in server logs. This Non-Personal Information would

not assist Beeworks to identify YOU personally. The duration of your stay on the Website is also stored in the session along with the date and time of your access, Non-Personal Information is collected through various ways such as the use of cookies with consent. Beeworks may store temporary or permanent ‘cookies’ on Your device.

  1. Sharing of Information
    • a. We may share your information with our affiliate and group companies and their respective officers and employees. We may share your information with third party service providers, if required, for the purposes of providing the services. We receive from them their commitment to use the information to the best possible extent in accordance with this Privacy Policy. We may also share your information with third parties YOU authorize, to receive your information from us.
    • b. We may share your information with payment service providers in case we are using them for payment processing.
    • c. If a court of law, law enforcement agency or regulatory body asks us to disclose information, we will comply with such a request. If in good faith we believe that we must enforce the Terms of Use or this Privacy Policy, or protect the rights, property or personal safety of our users or the general public, we may disclose any information to the law enforcement offices, third party rights owners, and/or others.
    • d. We and our affiliates may transfer/share some or all of the collected information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or reorganization, amalgamation, restructuring of business.
    • e. We may share your information with our sponsors, and/or business partners. Your information could be shared so that YOU may receive newsletters, offers, information about new services, and other information, if applicable. The information collected from YOU and other users may be analysed in different manners.
  2. Updating Information
    • We shall make efforts to provide YOU access to your information, upon request from YOU, and shall further ensure that any information found to be inaccurate or deficient shall be corrected, subject to any requirement for such information to be retained by law or for legitimate business purposes. We may ask YOU to identify yourself and the information requested to be accessed, corrected or removed before processing such requests. We may decline to process requests that are unreasonable or extremely impractical, require disproportionate technical effort, jeopardize the privacy of others. Even after YOU delete your information, residual copies may remain in our backup systems.
  3. Information Safety
    • a. All information is saved/stored on servers or our cloud database, which are secured with passwords and pins to ensure no unauthorized person has access to it. We use the best possible cloud servers in a continued effort to provide YOU with the best possible security standards. We however do not ourselves control the cloud servers. These cloud servers have their own privacy policies applicable to storage of data. The Platform permits downloads of reports/results from the use of the Platform. YOU are encouraged to maintain backup of such reports and results.
    • b. We adhere to strict security guidelines protecting against unauthorized access of your information. We use generally accepted industry standards to protect the User information submitted to us, both during transmission and upon receipt. User Information transmitted over the internet is protected by encryption, using the Secure Socket Layer (SSL) or equivalent protocols. However, YOU do understand that no method of transmission over the internet, or method of electronic storage, is completely secure and we cannot guarantee its absolute security. We also cannot warrant that such user information may not be misused in the event our safeguards and protocols are breached by a malicious third-party.
    • c. Any information YOU access is password protected and YOU must ensure YOU maintain the security of your password. Always log out once YOU have finished accessing the Platform. WE are not liable to nor can we fully control the actions of other users with whom YOU may choose to share your information.
  4. Third Party Links
    • YOU may receive access to third party websites or links while using the Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other platforms in order to provide advertisements about services of interest to YOU.
  5. Choice/Opt-Out
    • a. We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after providing us with personal details. If YOU want to remove Your contact information from all lists and newsletters, please contact info@osfin.ai
    • b. If YOU choose to unsubscribe from the Platform or delete any or all of Your information, YOU may send an email to info@osfin.ai. Please note, we may still retain some information, documents, and record of transactions as required by any law, contract or policy applicable to Us.
  6. Storage and Maintenance of Information Collected
    • Beeworks access and control the Personal Data provided by YOU. In lieu of the same, Beeworks may store or track information about YOU, however, Beeworks shall not be obligated to do so and may delete any information and records, in whole or in part, solely at Beeworks discretion. Beeworks may retain other information pertaining to YOU for as long as necessary for the purposes detailed within this Privacy Policy. Storing such other information provided by YOU shall be retained with Beeworks, on Beeworks servers, for the period of time needed for Beeworks to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce Beeworks agreements.
    • Your Communication Preferences: To help Beeworks make emails more useful and informative, Beeworks often receives a confirmation when YOU open an email from Beeworks if Your device supports such capabilities. If YOU do not want to receive e-mail or other mail from Beeworks, YOU may adjust Your customer communication preferences from the Website.
    • Information from Other Sources: Beeworks might receive information about YOU from other sources and add it to Beeworks account information as may be required to serve YOU better and for Beeworks business enhancement. By using or continuing to use Beeworks Website, YOU agree to Beeworks use of Your information (including sensitive Personal Information, if any) in accordance with this Privacy Policy, as may be amended from time to time by Beeworks at Beeworks discretion. YOU also agree and consent to Beeworks collecting, storing, processing, transferring and sharing information (including sensitive Personal Information) related to YOU with third parties or service providers for the purposes as set out in this Privacy Policy.
    • Beeworks may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including cyber incidents, prosecution and punishment of offenses. YOU agree and provide Beeworks consent to disclose Your information, if so required, under applicable law.
  7. Disclosure of Information
    • Beeworks customer’s privacy is extremely important to Beeworks. However, Beeworks may disclose certain information obtained to the following:
      • To Beeworks employees, in order to diagnose and resolve any problems or to provide support to YOU.
      • To any other person, who performs services on Beeworks behalf, including billing, cashback, survey administration, reconciliation, complaint management, technical or customer support and provision of email and data analytics.
      • To the business partners, who can alert YOU about the new services. Upon receipt of any alert, if YOU desire to be removed from such an alert list, YOU may inform the sender or unsubscribe from the list as provided in each mail alert.
      • In the event that Beeworks engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of a part of Beeworks assets or stock, financing, public offering of securities, acquisition of all or a portion of Beeworks business, a similar transaction or proceeding, or steps in contemplation of such activities (such as due diligence), some or all other information may be shared or transferred, subject to standard confidentiality arrangements.
      • To engage third party companies or individuals as service providers or business partners to process other information and support Beeworks business. These third parties may provide virtual computing and storage services. This may be with or without your consent.
      • With Beeworks corporate affiliates, parents and/or subsidiaries with respect to other information provided by the customer;
      • To protect and defend the rights, property or safety of the Company or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.
      • If Beeworks is required to do so by law, regulation or legal process, such as a court order or in response to legal requests by government agencies or when Beeworks believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss or in connection with an investigation of suspected or actual unlawful activity.
  8. Force Majeure
    • Notwithstanding anything contained in this Privacy Policy or elsewhere, Beeworks shall not be held responsible for any loss, damage or misuse of Your user information, if such loss, damage or misuse is attributable to a Force Majeure Event. “Force Majeure Event” shall mean any event that is beyond Beeworks reasonable control and shall include without limitation, sabotage, fire, flood, explosion, acts of God, epidemic or pandemic, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, network errors, computer hacking, technical snags, unauthorized access to computer data and storage device, breach of security and encryption and any other like event beyond Beeworks control.
  9. Change in Privacy Policy
    • Beeworks reserves the right to update, modify and amend any of the terms of Beeworks Privacy Policy, at any time without prior intimation to YOU. Beeworks shall not be liable for any failure or negligence on your part to review the updated Privacy Policy before accessing or using the Website. Your continued use of the Website, following changes to the Privacy Policy, will constitute your acceptance of those changes. Beeworks understands that all Personal Information provided by YOU to Beeworks is voluntary. Collection, use and disclosure of Personal Information require your express consent unless there are other legal grounds available to us to collect such information as further specified in this Privacy Policy. By using or accessing the Websites or otherwise providing Beeworks with Your Personal Information, where applicable, YOU are providing Beeworks with Your consent to Beeworks use, collection, retention, transfer and disclosure of the Personal Information in accordance with the terms of this Privacy Policy. In the event of a change in the law applicable to data protection in India, YOU hereby expressly consent to Beeworks continued use, storage, collection and disclosure of Your Information including Personal Information to the fullest extent permitted under such applicable law. Beeworks may reach out to YOU for obtaining additional consents and Website approvals as required under the amended law and YOU will be required to comply with such requests. Should YOU choose to not provide Beeworks with such additional consents and Website approvals, Beeworks may have to discontinue Your access to the Websites. YOU may choose to not provide Beeworks with or withdraw any or all information included under Personal Information, but in the event that YOU do so, Beeworks may be unable to allow YOU to access the Website or otherwise avail services for the provision of which Your information is being collected or processed.
  1. Disclaimer
    • Beeworks cannot ensure that all of Your Information including Personal Information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although Beeworks is committed to protecting Your privacy, Beeworks does not promise, and YOU should not expect, that Your Information or private communications will always remain private. As a user of the Websites, YOU assume all responsibility and risk for your use of the Website, the internet generally, and the information YOU post or access and for Your conduct on and off the Websites.
  2. Grievance Officer
    • In case of any grievance arising from the use of the platform or for matters related to data subject rights please contact the Chief Information Security Officer, the details of whom are set forth below.